Standard UPS/FedEx/USPS shipping rates are only available to the 48 contiguous states (excludes Alaska, Hawaii, and all U.S. Territories, APO/FPO).
Though every attempt is made to ship orders as quickly as possible, they generally take 24 business hours to process before shipping. If an order is placed after 12:00 p.m. Mountain Standard Time on Friday, then the order will not ship out until the following Monday. Overnight and Saturday delivery options are not available
OPTIONS FOR DELIVERY AND ESTIMATED TRANSIT TIMES
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Standard: 3-4 business days
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Expedited: 2-3 business days
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Rush: 1-2 business days
INTERNATIONAL RESTRICTIONS
Unfortunately, all items are not eligible for international shipping due to size and customs restrictions. (May change with without notice)
ALASKA & HAWAII SHIPPING
Unfortunately, due to carrier restrictions, we are no longer able to ship to Alaska or Hawaii. (May change with without notice)
P.O. BOXES
Unfortunately, we are unable to ship to P.O. Boxes
MILITARY APO, FPO & DPO
We cannot ship to APO/FPO/DPO addresses. (Please plan accordingly)
U.S. TERRITORIES PUERTO RICO, GUAM, U.S. VIRGIN ISLANDS
If you live in Puerto Rico, Guam, or other U.S. territories, orders must be placed via email & phone. However, additional shipping and handling charges will apply. Puerto Rico, Guam, and other U.S. territories are charged international shipping and handling charges. (Restrictions may apply)
Promotions
Free or discounted shipping promotions, or discounted pricing promotions, may not apply to incontinence/diaper supplies, liquids, wheelchairs, and some of our other over-sized items. We apologize, but in order to maintain our low regular prices, we are no longer able to always include these medical supply categories in shipping promotions
White Glove Deliveries
Some items are eligible for white glove delivery. What this means is that a technician will deliver the product, bring it inside your home and set it up. If you choose white glove delivery, please keep in mind that once the item has shipped it cannot be canceled. Any order canceled after it has shipped will result in the customer being responsible for shipping charges.
